Shipping policy

At Stretchiva, we strive to deliver your order quickly and safely.

Processing Time:

  • Orders are processed within 1–2 business days.

  • During peak seasons or holidays, processing may take up to 3 business days.

Shipping Time:

  • Standard Shipping: 3–7 business days within the continental U.S.

  • Expedited Shipping: 1–3 business days

  • International Shipping: 7–21 business days, depending on the destination.

Shipping Costs:

  • Standard shipping costs are calculated at checkout based on weight and destination.

  • Free standard shipping is available on orders over $75.

Order Tracking:

  • Once your order ships, you will receive a tracking number via email to monitor your shipment.

Delivery Issues:

  • We are not responsible for delays caused by customs, shipping carriers, or incorrect address information.

  • Please double-check your shipping address to avoid delays.

Lost or Damaged Items:

  • If your package is lost or damaged during transit, contact us at support@stretchiva.com immediately, and we will assist you with a replacement or refund.