Return policy

We want you to love your purchase! If for any reason you’re not completely satisfied, you can return items within 30 days of receipt for a full refund or exchange.

Guidelines:

  • Items must be unworn, unwashed, and with original tags attached.

  • Returns must include the original packaging.

  • Sale items are final sale and not eligible for returns.

  • Refunds will be issued to the original payment method within 5–7 business days after we receive the return.

  • Customers are responsible for return shipping costs, unless the item is defective or we sent the wrong product.

 

To Initiate a Return:

Please contact us at Stretchiva@outlook.com before sending any items. Our team will provide instructions and the return address.


We’re here to help ensure your shopping experience is smooth and worry-free!