Return policy
We want you to love your purchase! If for any reason you’re not completely satisfied, you can return items within 30 days of receipt for a full refund or exchange.
Guidelines:
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Items must be unworn, unwashed, and with original tags attached.
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Returns must include the original packaging.
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Sale items are final sale and not eligible for returns.
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Refunds will be issued to the original payment method within 5–7 business days after we receive the return.
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Customers are responsible for return shipping costs, unless the item is defective or we sent the wrong product.
To Initiate a Return:
Please contact us at Stretchiva@outlook.com before sending any items. Our team will provide instructions and the return address.
We’re here to help ensure your shopping experience is smooth and worry-free!